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Aeotec Cam 360 was develop to wirelessly monitor your home using WiFi communication through SmartThings Connect. It is powered by Aeotec WiFi technology. The technical specifications of Aeotec Cam 360 can be viewed at that link.



Get familiar with your Aeotec Cam 360





Package Content


- Aeotec Cam 360

- USB Cabel

- Power Adapter



LED Status Indicator



Important safety use information


1. For indoor use only.

2. Avoid installing in wet or humid places.

3. Avoid installing in high temperature environments, such as near radiators, stoves or other heat sources.

4. Avoid installing on appliances that generate vibration, such as refrigerators or air conditioners.

5. Avoid installing it near devices that emit strong radio waves as this may degrade wi-fi performance.

6. This product can be placed on a flat surface, such as a desk or table.

7. This product can be mounted on a wall or celling with supporting installation accessories.

8. This product do not rotate head over allowed range (-180⁰ ~ +180⁰).





Install your Aeotec Cam 360




Pair to SmartThings Connect


Before moving forward, make sure that you connect your phone to Wifi where device is used, and download an open SmartThings App. 


Through QR Code.

  1. Open SmartThings Connect.
  2. Tap Add (+)
  3. Tap Device
  4. Select "Scan QR code"
  5. Scan the QR Codelocated on Aeotec Cam 360
    1. If you are having issues, select "Add Device Manually"
    2. Input Aeotec Cam 360 Serial Number.
  6. Plug Cam 360 into any outlet within range of your WiFi Router.
  7. Once SmartThings Connect discovers the device, choose its Room and Location.
  8. Tap Next.
  9. Select a WiFi Network for Aeotec Cam 360 and enter the security password.


Through Catalog.

  1. Open SmartThings Connect.
  2. Tap Add (+)
  3. Tap Device
  4. Choose Brand "Aeotec"
  5. Select "Camera"
  6. Tap "Start" then plug your Aeotec Cam 360 within range of your WiFi Router.
  7. Scan the QR code on Aeotec Cam 360.
  8. Once SmartThings Connect discovers the device, choose its Room and Location.
  9. Tap Next.
  10. Select a WiFi Network for Aeotec Cam 360 and enter the security password.






Other Functions


Waypoint


To create a “waypoint” (specific camera view) on the Cam 360: 

  1. Open SmartThings App
  2. Click on Cam 360 to enter device card 
  3. Click the three dot Menu in the upper right corner 
  4. Click “Waypoint monitoring” 
  5.  “Add waypoint” 
  6. Move camera using the controller 
  7. Click “Save” when it is in the desired position.

Automation 

  1. Click to the “Automations” section of the App 
  2. Click the “+” icon and select “Add automation.” 
  3. Some ideas for potential Automations include: 
    • Time-based Automations that change between “Waypoints” throughout the day (Ex: Time = 9:00PM, Change Waypoint to “Night monitoring”). Change “Waypoint” based on “Mobile Presence.” (Ex: Mobile presence = Away, Change Waypoint to “Entry monitoring”).


Factory Reset

If you are having issues connecting Cam 360 to SmartThings Connect, use factory reset following the steps outlined below:

  1. Hold the reset button located on the back of Cam 360 for 3 seconds
  2. Release the reset button (as soon as the LED begins blinking blue)
  3. The speaker will sound "The camera is booting, please wait" to confirm that it is factory reset
  4. Once the LED begins blinking amber, the Cam 360 is factory reset and ready to be paired following the pair steps above.



WiFi Signal Strength

This function in SmartThings Connect will allow you to check the signal strength between your WiFi Router and Aeotec Cam 360. This should be used if your Cam 360 becomes unavailable.

  1. Select Cam 360 in SmartThings Connect
  2. Tap More Options (3 dot icon) located top right corner. 
  3. Tap "Check WiFi signal strength"




Troubleshooting


In case of problems with app or Cam 360, follow our troubleshooting or contact our support.


Troubleshooting Guide Cam360