POPP Smart Thermostat user guide - POPZ701721

Modified on Tue, 24 Jan, 2023 at 11:30 AM

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POPP Smart Thermostat is a connected radiator thermostat for residential use. It is battery-powered, compact, easy to operate and install with a manual handwheel and single button.

This product is Zigbee Certified using Popp Zigbee technology, compatible with the POPP ZB-Stick, ZB-Shield, and with third-party certified systems compatible with Zigbee 3.0.

Package contents

1x POPP Smart Thermostat

1x Adapter for Danfoss RA-Valve

1x Adapter for Danfoss M30-Valve

1x Adapter for Danfoss RAV

1x Adapter for Danfoss RAVL

1x User Guide

2x Battery 1,5V AA LR6

Mechanical installation

1. Determine the correct adapter to use with your Popp Smart Thermostat

2. Insert the batteries, then mount the thermostat onto the adapter by turning it until you hear a click.

3. Leave the Smart Thermostat in mounting mode, which will be shown by the “M” on its display.

Adapter

The following adapters below are included in with Smart Thermostat. The adapter code number can be found below each adapter illustration.

If none of the supplied adapters fit. You can purchase the following adapters additionally.

Caleffi valve: POP_014G0263

Giacomini valve: POP_014G0263

Valve with M28 screw connection: POP_014G0264

RTD valve: POP_014G0253

If none of the suggested adapters fit, send us a side view picture of the valve. As well as of the existing thermostatic head.

Add your POPP Smart Thermostat to Zigbee Network

Open your Zigbee-enabled gateway App or user interface.
Start the Zigbee connection mode in your gateways App or User interface.
- Look up the Gateways user manual to get the instructions on how you start the Zigbee pairing process in your App or user interface if you are not sure how.
Tap/Press the button on the POPP Smart Thermostat once. The connection symbol on the screen will start to flash
The POPP Smart Thermostat should now appear in your gateways app or user interface.
Finish the installation by pressing and holding the button for 3 seconds on POPP Smart Thermostat. Popp Smart Thermostat will finish mounting mode and will display the temperature setting on the following screen.

Room temperature measurement

POPP Smart Thermostat measures the temperature using several built-in sensors to ensure accurate and precise control.

Room temperature in POPP Smart Thermostat is calculated and measured about 20 cm in front of this thermostat.

Please note that sources of cold or heat, such as open fires, direct sunlight, or draughts, may affect the temperature measurements of POPP Smart Thermostat.

Device Reset

If you need to pair POPP Smart Thermostat to a new Zigbee hub/gateway, you must factory reset this device before it can be paired to a new hub.

To factory reset POPP Smart Thermostat:

Remove one battery.
Hold the button on the Smart Thermostat while inserting the battery.
- The display will start flashing if performed correctly.
When the display stops flashing, release the button.
- The POPP Smart Thermostat is now reset to factory default.
POPP Smart Thermostat will change into the mounting mode. You will see the “M” on the screen of the Smart Thermostat which indicates that you should now be able to pair your POPP Smart Thermostat to a new Zigbee hub/gateway.

Note: If the device is deleted from a hub/gateway, POPP Smart Thermostat should automatically reset. In the case that it does not, you can use these steps to manually reset POPP

Disassembly of the POPP Smart Thermostat

Press the button on the thermostat until it enters management mode.
Press and hold the button to open the housing and turn the thermostat counterclockwise from the valve.
Remove the adapter from the radiator valve.

Disassembly of the adapter from the POPP Smart Thermostat

Please remove the thermostat housing by pressing the button on the opposite side of the display.
Under this button is another button that you need to keep pressed to remove the adapter.
By pressing the button, you block the rotation of the adapter ring so that you can turn it counterclockwise.

If the adapter cannot be removed, you can find detailed instructions here

Error States

E1 Top PCB sensor error - Device faulty

E2 Side PCB sensor error - Device faulty

E3 NVM error - Device faulty

E4 Unknown Hardware error - Device faulty

E6 Motor error - Motor jammed, try re-start, try reboot, try re-mount, if the error persists the device is faulty

E7 Communication module error - The last Joining attempt failed

E8 Invalid communication - Invalid internal communication, try reboot (re insert batteries), if the error persists the device is faulty

E10 Invalid clock information (need resynchronization) - You have recently replaced battery and lost time synchronization.

E12 Radio communication error - Communication with Gateway lost (will be active for 2 minutes after re-connection for Collecting diagnostic if needed)

E13 Encoder Jammed

E14 Low Battery < 25%- Low Battery, the device will soon run out of batteries, replace ASAP

E15 Critical Low Battery < 12,5% - Batteries Empty, Replace immediately. The eTRV cannot control the valve longer and has opened to prevent potential frost damages to the system.